Privacy

Privacy 

Effective Date: 17/10/25

MNDAY Performance Ltd (“we”, “us”, “our”) is committed to protecting your privacy and complying with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, and your rights

1. Information We Collect

We collect two types of personal information:

Information you provide to us:

· Name, email address, phone number, billing/shipping address.
· Payment details (processed securely via Shopify Payments or other providers – we do not store your full card details).
· Account login details (if you create an account).
· Order history and customer service messages.

Information we collect automatically:

· IP address, browser type, device type, and operating system.
· Pages visited, time spent on the site, and referring website.
· Cookies and similar tracking technologies to improve your experience.

2. How We Use Your Information

We use your personal data to:

· Process and deliver your orders (lawful basis: contract).
· Provide customer support (lawful basis: contract).
· Send service updates, marketing emails, and offers you’ve opted into (lawful basis: consent).
· Prevent fraud and maintain site security (lawful basis: legitimate interests).
· Comply with tax and legal requirements (lawful basis: legal obligation).

You can opt out of marketing at any time by clicking “unsubscribe” in emails or contacting us.

3. Sharing Your Information

We only share your data with:

· Shopify (our store platform) – see their privacy policy at shopify.com/legal/privacy.
· Payment processors (e.g., Shopify Payments, PayPal).
· Delivery companies (e.g., Royal Mail, courier services).
· Analytics & marketing tools (e.g., Google Analytics, Klaviyo) to improve your experience.

We may also disclose your personal information to third parties:

We may share your personal information with third parties in specific circumstances, such as: If we are involved in the purchase or sale of a business or assets, where your personal data may be shared with the relevant buyer or seller as part of the process.
If MNDAY Performance Ltd, or the majority of its assets, is acquired by another business, in which case customer data we hold may be transferred to the new owner.
Where we are required by law, regulation, or legal process to disclose your information, or where it is necessary to enforce our Terms & Conditions, protect our rights, or ensure the safety of MNDAY Performance Ltd, our customers, or others. This may include exchanging information with other organisations for fraud prevention or credit risk reduction purposes. We do not sell your personal data to third parties for marketing.

4. International Data Transfers

Because Shopify is based in Canada and uses servers globally, your data may be transferred outside the UK. These transfers are protected by legal safeguards such as adequacy decisions and standard contractual clauses.

5. Cookies

We use cookies to:

· Remember your preferences and basket contents.
·  Analyse site performance and traffic.
·  Deliver relevant ads on other platforms.

You can control cookies via your browser settings. Some features may not work if you disable them.

6. Data Retention

We keep your information only as long as needed:

·  Order records – up to 7 years (for tax/legal compliance).
·  Marketing data – until you withdraw consent.

7. Your Rights

You have the right to:

·  Access the personal data we hold about you.
·  Request corrections or deletion.
·  Object to certain types of processing.
·  Withdraw consent for marketing.
·  Request a copy of your data in a portable format.
·  To exercise your rights, email team@mndayperformance.co.uk

8. Children’s Privacy

Our website and products are for adults aged 18+. We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.

9. Changes to This Policy

We may update this policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Us

For any questions or concerns about this policy:
team@mndayperformance.co.uk